Forget what you think about Artificial Intelligence (AI). Meet an AI for real world hotels, codename ELROY. It’s the 1st Assistive Intelligence that helps Real Hotel Employees in Real Time.
HOTEL EMPLOYEES PERFORM PROCESSES ALL DAY LONG, AND ALL PROCESSES HAVE STEPS.
HERE ARE JUST A FEW EXAMPLES OF WHAT THE AI CAN DO FOR EACH STEP.
THE AI IS DESIGNED TO LET ANY SKILL LEVEL TEACH IT IN JUST 3 STEPS OR LESS.
THIS MEANS THAT ANY MANAGER CAN CREATE INFINITE POSSIBILITIES… EASILY.
But don’t take our word for it.
Contact us to experience it for yourself.
The AI can inform the Employee of information for that step in the process, such as reminding them to put a mint on the pillow after making the bed, in the Employee’s native language.
INFORMATION & REMINDERS CAN BE IMAGES, VIDEO, AUDIO OR TRANSLATED TEXT TO THE EMPLOYEE’S PREFERRED LANGUAGE.
AI can request Employee to check if defined items are working properly. If one or more are select, a notification is sent to the specific 2nd Employee for the task. 2nd Employee must accomplish task within a Manager defined time rule for task.
TO CONFIRM TASK COMPLETION, 2ND EMPLOYEE TAPS THEIR EMU TO DISC 4 IN THAT ROOM. MANAGER SETS TIME RULE FOR TASK ASSIGNED TO EMPLOYEE, EXAMPLE: 1 HOUR FOR ENGINEER TO FIX ISSUE. IF NOT COMPLETED WITHIN 1 HOUR MANAGEMENTIS ALERTED.
AI can enhance new employee training by incorporating ONLY to the new employee, images or video for that specific step. This reinforces initial training of the new employee for first 30 days, then training enhancement can be turned off.
AI can be linked to the Hotel’s Property Management System (PMS) and advise the Housekeeper of Smart Information, such as the upcoming Guest’s preference of having the room temperature set at 73 Degrees Farenheit.
GUEST LOYALTY PREFERENCES CAN BE COMMUNICATED DIRECTLY FROM THE EXISTING PMS SYSTEM VIA SECURE REST COMMUNICATION
AI communicates directly to the existing Employee Management System or Property Management System to change status of the room to being available, upon completion of Room cleaning.
AI CAN ALSO COMMUNICATE DIRECTLY TO THE APPROPRIATE EMPLOYEE TO INFORM THEM THE ROOM IS NOW READY FOR THE GUEST.
AI can ask the Employee to take a photo of anything in the room that may have been damaged. Then the AI can intelligently route the image directly to a specific 2nd Employee responsible for such matters.